Removals Uxbridge Terms and Conditions of Service

These Terms and Conditions set out the basis on which Removals Uxbridge provides domestic and commercial removal, relocation, and associated services within Uxbridge and nearby areas. By making a booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming your booking.

1. Definitions

In these Terms and Conditions, unless the context requires otherwise:

1.1 "Company" means Removals Uxbridge, the provider of removal and related services.
1.2 "Customer" means the person, firm, or organisation booking the services or on whose behalf the booking is made.
1.3 "Services" means removal, packing, loading, transportation, unloading, storage, and any related services provided by the Company.
1.4 "Premises" means the collection and delivery addresses and any other locations where Services are provided.
1.5 "Goods" means all items to be moved, handled, or stored as part of the Services.

2. Scope of Services

2.1 The Company provides household and office removals, packing and unpacking, loading and unloading, and related services within Uxbridge and the wider UK, subject to availability and these Terms and Conditions.

2.2 Any quotation issued by the Company is based on the information provided by the Customer and is valid for a limited period as stated in the quotation or, if not stated, for 30 days from the date of issue.

2.3 The Services do not include disconnection or reconnection of appliances, removal of fixtures or fittings, dismantling or reassembling of furniture, or handling of items requiring specialist equipment or skills, unless expressly agreed in writing as part of the quotation.

2.4 The Company reserves the right to refuse to move any items which, in its reasonable opinion, pose a health and safety risk, are prohibited by law, or are inadequately packed or prepared.

3. Booking Process

3.1 A booking is made when the Customer accepts the quotation, confirms the removal date, and accepts these Terms and Conditions. Acceptance may be made in writing or by any method reasonably indicating consent, including payment of a deposit where required.

3.2 The Customer must provide accurate and complete information when requesting a quotation and confirming a booking, including:

(a) Full collection and delivery addresses;
(b) Details of parking arrangements and access restrictions at all Premises;
(c) The approximate volume or list of Goods to be moved;
(d) Any particularly heavy, fragile, or valuable items;
(e) Any special requirements, including specific dates or time constraints.

3.3 The Company reserves the right to revise the quotation or cancel the booking if information provided by the Customer is incomplete, inaccurate, or changes materially before the move takes place.

3.4 Bookings are subject to availability. The Company does not guarantee specific time slots unless expressly agreed in writing.

4. Customer Responsibilities

4.1 The Customer is responsible for ensuring that:

(a) All Goods are properly packed, labelled, and prepared unless the Company has agreed to provide packing services;
(b) All necessary permissions, permits, and parking arrangements are in place at each Premises;
(c) Access is safe and adequate, including safe stairways, lifts, and passageways;
(d) Fragile items are clearly identified and, where packed by the Customer, adequately protected;
(e) Items are insured by the Customer where the value exceeds any liability limits set out in these Terms and Conditions.

4.2 The Customer, or an authorised representative, must be present at the Premises at the start and end of the Services to provide instructions, confirm items to be moved, and sign any relevant documentation.

4.3 The Customer must not include in the Goods any prohibited or dangerous items, including but not limited to:

(a) Explosives, flammable or hazardous materials;
(b) Gas bottles, fuels, paints, solvents, or chemicals;
(c) Perishable or refrigerated goods;
(d) Illegal items, cash, securities, or high-value jewellery.

5. Payments and Charges

5.1 Unless otherwise agreed, the price for the Services shall be as stated in the accepted quotation, subject to any adjustments in accordance with these Terms and Conditions.

5.2 The Company may require a deposit to secure the booking. The amount and payment deadline will be stated in the quotation or booking confirmation.

5.3 Payment terms will be set out in the quotation. Unless otherwise stated, the balance is payable on or before the day of the move and before unloading at the destination Premises.

5.4 The Company reserves the right to charge additional fees where:

(a) Access at the Premises is significantly worse than stated, requiring extra time, equipment, or manpower;
(b) The volume of Goods exceeds that originally quoted for;
(c) Services are delayed or extended due to the Customer's actions or omissions;
(d) Additional services, such as packing, dismantling, or storage, are requested on the day.

5.5 If payment is not made in accordance with the agreed terms, the Company may refuse to commence or continue with the Services and may retain the Goods until payment is received in full. The Company may also charge interest on overdue balances at the statutory rate applicable in England and Wales.

6. Cancellations and Postponements

6.1 The Customer may cancel or postpone the Services by giving written notice to the Company.

6.2 The following cancellation charges may apply based on the notice period:

(a) More than 10 working days before the scheduled move date: no cancellation fee;
(b) Between 5 and 10 working days before the scheduled move date: up to 30 percent of the quoted price;
(c) Less than 5 working days before the scheduled move date: up to 60 percent of the quoted price;
(d) On the scheduled move date or upon arrival at the Premises: up to 100 percent of the quoted price.

6.3 For postponements to a new date, the Company will use reasonable efforts to accommodate the change but cannot guarantee availability. Postponement fees may be charged in line with the cancellation schedule above.

6.4 The Company may cancel the booking or suspend the Services if:

(a) The Customer fails to make required payments on time;
(b) The Premises are unsafe or access is unsuitable;
(c) The Customer is in material breach of these Terms and Conditions;
(d) The Company is prevented from carrying out the Services due to events beyond its reasonable control.

7. Liability and Limitations

7.1 The Company will exercise reasonable care and skill in performing the Services. However, the Company's liability for loss of or damage to Goods or property shall be limited as set out below.

7.2 The Company will not be liable for:

(a) Loss or damage arising from the Customer's failure to pack Goods properly where packing is not carried out by the Company;
(b) Damage to items that are inherently fragile or defective, including but not limited to glass, ceramics, electronics, and assembled flat-pack furniture;
(c) Loss or damage arising from fair wear and tear, climatic or atmospheric conditions, or gradual deterioration;
(d) Loss of or damage to items of sentimental or special value, antiques, artwork, jewellery, or other high-value Goods unless specifically declared and agreed in writing.

7.3 Unless otherwise agreed in writing, the Company's total liability for loss of or damage to Goods, whether arising in contract, tort, or otherwise, shall not exceed a reasonable replacement value per item, subject to an overall cap equivalent to the total price paid for the Services.

7.4 The Company shall not be liable for any indirect or consequential loss, including loss of profit, loss of use, or loss of opportunity.

7.5 Nothing in these Terms and Conditions shall exclude or limit the Company's liability for death or personal injury caused by its negligence, fraud, or any other liability which cannot lawfully be excluded under UK law.

8. Claims and Time Limits

8.1 The Customer must inspect the Goods and the Premises as soon as reasonably possible after completion of the Services.

8.2 Any visible loss or damage must be reported to the Company at the time of delivery or within a reasonable period, and in any event no later than 5 working days after the completion of the Services.

8.3 Any claim for non-delivery, loss, or damage must be submitted in writing, providing reasonable details and supporting evidence.

8.4 Failure to notify the Company within the time limits set out in this clause may affect the Company's ability to investigate and may reduce or extinguish any liability.

9. Waste, Disposal, and Environmental Regulations

9.1 The Company complies with applicable UK waste and environmental regulations when handling and disposing of waste arising from removal activities.

9.2 The Services do not automatically include disposal or recycling of unwanted items or waste. Where such services are requested and agreed, additional charges will apply.

9.3 The Company will not remove or dispose of hazardous waste, including chemicals, asbestos, medical waste, or items classified as special waste under applicable regulations.

9.4 The Customer is responsible for ensuring that any items presented for disposal are lawfully their property to dispose of and do not breach any statutory or contractual obligations.

9.5 The Company may, at its discretion, reuse, recycle, or dispose of unwanted items through appropriate channels in line with waste reduction and recycling principles, where disposal services have been expressly agreed.

10. Access, Parking, and Delays

10.1 The Customer is responsible for ensuring that suitable parking is available for the Company's vehicles at all Premises, including obtaining any necessary permits or authorisations from local authorities or property managers.

10.2 The Company is not liable for fines or penalties arising from inadequate parking arrangements where the Customer has not made reasonable provision or notified the Company of restrictions in advance. Any such charges may be added to the Customer's invoice.

10.3 If the Services are delayed or interrupted due to reasons outside the Company's control, including but not limited to traffic, adverse weather, restricted access, or waiting for keys, the Company may charge a waiting time fee at the prevailing hourly rate.

11. Storage Services

11.1 Where the Company agrees to store Goods on behalf of the Customer, additional storage terms may apply. These may include separate charges, minimum storage periods, and conditions regarding access and insurance.

11.2 The Customer remains responsible for arranging adequate insurance for Goods in storage, unless otherwise expressly agreed in writing.

11.3 The Company may exercise a lien over stored Goods for any unpaid charges relating to Services or storage and may, after giving reasonable notice, sell or dispose of Goods to recover outstanding sums.

12. Force Majeure

12.1 The Company shall not be liable for any delay or failure to perform the Services due to events beyond its reasonable control, including but not limited to extreme weather, natural disasters, strikes, labour disputes, road closures, accidents, acts of terrorism, or failure of utilities.

12.2 In such circumstances, the Company may suspend the Services for the duration of the event or, where necessary, cancel the booking and refund any sums paid for Services not yet performed, subject to deduction of reasonable costs incurred.

13. Data Protection and Privacy

13.1 The Company will collect and process personal data necessary to provide the Services, manage bookings, and comply with legal obligations.

13.2 Personal data will be handled in accordance with applicable UK data protection laws. The Company will take reasonable steps to keep such data secure and will not share it with third parties except where necessary for the performance of the Services, for legal reasons, or with the Customer's consent.

14. General Provisions

14.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.2 No failure or delay by the Company in exercising any right or remedy shall constitute a waiver of that or any other right or remedy.

14.3 These Terms and Conditions constitute the entire agreement between the Company and the Customer in relation to the Services and supersede any previous agreements or understandings, whether written or oral.

14.4 The Customer may not assign or transfer any rights or obligations under these Terms and Conditions without the Company's prior written consent.

15. Governing Law and Jurisdiction

15.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.

15.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services provided by the Company.

By confirming a booking with Removals Uxbridge or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.




Removals Uxcbridge Services at Prices Cut in Half

For the best, easiest and the most affordable relocation be sure to make ourremovals Uxbridge company your number one choice and we won’t let you down.

Luton Van 2 Men 4 Men
Per hour /Min 2 hrs/ 70 140
Per half day /Up to 4 hrs/ 280 560
Per day /Up to 8 hrs/ 560 1120

*All prices are subject to VAT at 20%.

Excellent on Google
4.8 (68)

What Our Customers Say

quote

For a second time, RemovalsUxbridge delivered outstanding packing and moving service. The team is consistently friendly, attentive, and hardworking. There's no reason to look elsewhere.

C
quote

This was my best moving experience yet. The crew was courteous, efficient, and very professional. The packing option was a game-changer. Thank you all for making moving so much easier!

M
quote

Removals Uxbridge demonstrated great responsiveness before our move. All queries were answered quickly, and they were impressively organised and professional. The movers took great care with our items and ensured our storage unit was both appropriately sized and organised for easy access to things we needed while between properties.

B
quote

Wouldn't hesitate to recommend. Super prompt, efficient, and well-prepared. Carefully looked after our furniture and anything breakable.

K
quote

Super happy with the professionalism and efficiency. It all went perfectly--ten out of ten for Uxbridge Removals. I've already passed recommendations to others.

J
quote

Couldn't have asked for better movers. They treated my belongings with care. Thank you, team! Strong recommendation for [COMPANY] and crew!

B
quote

My move with Uxbridge Removals Company was handled professionally and promptly. The communication was flawless, making everything easy and relaxing. All items were handled with special care.

C
quote

Moving with RemovalsUxbridge was incredibly easy and trustworthy. The driver was great! I will surely use this service again and recommend to friends.

R
quote

Very speedy and organized move-- Removal Companies Uxbridge arrived on time and sorted the transfer of my flat contents efficiently.

B
quote

Removal Services Uxbridge provided outstanding service for our move. Quick replies to our questions and an efficient, friendly crew made the day stress-free.

J
quote

Our heavy furniture move went perfectly with Uxbridge Removals Company. The crew was efficient, considerate, and carried out the task with professionalism. We'd gladly use them again.

J
quote

I had two great helpers! Both were courteous and very professional. Everything was finished in no time, making my move easy and smooth. Thanks!

S
quote

This is my second time using Removal Companies Uxbridge and they continue to impress. Every item was packed with care and the move was efficient. They're consistently kind and dependable. I'll stick with them for every move.

S
quote

Really impressed during my first time with Removal Services Uxbridge. Same-day removal booking was smooth, and the driver kept me posted with ETA updates. Very punctual and willing to assist.

L
quote

Really fantastic movers! I will be telling everyone about them. Their attitude and dedication made my move stress-free.

M
quote

After a devastating fire, my mother had to move, and Uxbridge Removals Company was fantastic. Their team was professional, quick, and very supportive. Thank you for your remarkable assistance!

K
quote

Remarkably efficient and thorough. Furniture removal was smooth, with no marks left anywhere, and all items remained in perfect condition. Highly equipped team.

T
quote

Removal Services Uxbridge made the whole moving process stress-free. They communicated well, allowed for changes in the plan, and worked hard to ensure all possessions were moved safely. Everything arrived in perfect shape.

M
quote

Dedicated and diligent, the Uxbridge Removals Services team delivered excellent service. They're easy to work with and made us feel confident throughout the process. We highly recommend them for your move.

N
quote

Couldn't have asked for better service than what I got from Uxbridge Removals Company. The movers were on time, professional, and respectful.

N
quote

Superb experience! The movers were friendly, efficient, and reliable--the whole move felt effortless. Recommend to anyone!

A
quote

Amazing job from everyone involved. Quote was quick and suited our budget, and the team handling the move was fantastic. Will return when needed.

F
quote

Affordable and reliable! Removal Services Uxbridge offered competitive prices and outstanding moving service.

E
quote

RemovalsUxbridge did a fantastic job with my move. The crew was timely, careful, efficient, and very easy to talk to. Would be glad to have them help again.

C
quote

We are thankful for Uxbridge Removals Services' exceptional moving service. Every team member was kind, professional, and dedicated to doing a great job.

V
quote

The movers arrived promptly, packed efficiently and cautiously around our important items, and executed the entire move within six hours.

B
quote

Uxbridge Removals Services delivered quality and care throughout. Their prices are great and the entire team was careful with my things. They come highly recommended!

L
quote

Simply outstanding! The staff completed the move quickly and took great care with all our items. Highly recommended for anyone moving.

D
quote

I went with this company because their quote was unbeatable. The two workers showed incredible dedication, and were always polite and friendly. Would readily recommend or reuse their services.

S
quote

Only Uxbridge Mover met my expectations for both price and service during my office move. Didn't have to worry about a thing.

G
quote

Professionalism at its best with swift responses to our quote requests. They were timely on moving day and ensured all belongings were moved speedily and safely.

R
quote

The team was exemplary--showing professionalism, friendliness, and efficiency. They were timely, worked tirelessly, and packed everything with due care.

M
quote

Deciding on Movers Uxbridge was a great choice for my move. They excelled in every way, and the cost was competitive.

J
quote

Removal Services Uxbridge movers put in first-rate efforts, reducing the stress that normally accompanies moving.

A
quote

Organizing prior to moving was done very effectively. Movers were punctual, prepared, mannerly, hard-working, and just good people. I give them my highest recommendation.

L
quote

Efficient in every aspect, RemovalsUxbridge arrived and completed the move between flats much faster than expected.

S
quote

The service from Uxbridge Removals Services was outstanding, providing a worry-free moving experience from start to finish.

F
quote

We can't praise this company enough! Their speed, professionalism, and competitive pricing ensure we will continue to rely on them.

R
quote

Our long distance move with Uxbridge Mover was outstanding. They brought excellence to the table, treating our possessions as their own and completing the move efficiently with high professionalism.

M
quote

Excellent job! We chose Uxbridge Mover as they were more affordable than others. The team was timely, dealt with our belongings swiftly, and finished sooner than estimated, reducing our costs. Highly recommend!

R
quote

Efficient and dependable service delivered. The courteous and hard-working duo moved my items from storage to an attic without issue. Despite the complex move, no damage occurred to my possessions or paint. Would definitely recommend. Many thanks.

J
quote

This moving company offered an exceptional experience, carefully handling my furniture and addressing my concern for fragile items. They truly set the standard as the best moving service available.

I
quote

Removal Services Uxbridge turned my frenetic day into a breeze! Under severe time pressure, they relocated everything seamlessly. Enormously grateful to the entire team!

C
quote

Uxbridge Removals Company offered exceptional service during my move from the studio to my home. They also efficiently managed trips to the landfill. The professionals were courteous and accommodating, making the whole process easy and stress-free. I would definitely recommend their services to others.

A
quote

Removals Uxbridge provided an amazing experience. They were an ideal mix of kindness, thoughtfulness, efficiency, and speed, all while being calm. Highly recommend!

A
quote

Trustworthy removals team! Engaged for numerous furniture collections, always reliable, efficient, and communicative. Our furniture was treated with attention and care. Very helpful, stress-free outcome! Prices are very fair. Would recommend to everyone!

A
quote

Service was excellent, with communication and efficiency at their best. The team was truly friendly, alleviating the stress of my week. Heartfelt thanks!

C
quote

Top-notch service from Uxbridge Removals. Movers were very professional, arrived on time, and handled our belongings very carefully. Prices were very reasonable. Highly recommended for home moving.

D
quote

Efficient service with a professional team. Very careful with walls and belongings. Pricing is reasonable. They kept in touch about timings. I'd use the service again!

T
quote

Uxbridge Removals Company was impressive from beginning to end. Efficient service from quoting to picking up. Highly recommend them!

H
quote

Outstanding Uxbridge Removals experience! Fast responses to questions and convenient phone access. On the day of the move, the team was efficient and quick, making the whole experience stress-free!

A
quote

The removal team was incredibly efficient and helpful, even though temperatures were high. They persisted and did an amazing job. Definitely recommend them!

A
quote

From start to finish, the service was top-notch. The estimator offered great advice. The removal teams on both ends were efficient, considerate, and friendly. The office staff were consistently helpful and efficient.

M
quote

Thorough communication, prompt service within the agreed timeframe, effortless customs experience, and very friendly staff. Huge thanks to the team!

J
quote

The movers were friendly, polite, and respected our belongings and property. They worked quickly and efficiently. Highly recommended for moving house with great rates.

Y
quote

Choosing Removals Uxbridge was the best decision we could have made for our move.

T
quote

The movers that we worked with are the best. They are very friendly and professional. Movers Uxbridge will take great care of your belonging and get you into your new home promptly. I recommend all day long.

S
quote

* Without a doubt, Movers Uxbridge is the best choice for anyone in need of moving services. Their expert organization and efficiency make all the difference.

D
quote

I wanted a cheap moving day service. But I still wanted a good service. It's often the case that the two don't go hand in hand. Thankfully, I got the perfect service from this company when I hired their man with a van.

A
quote

Uxbridge Removals Company has set a high standard for any future moving company I may engage with due to their outstanding levels of professionalism, reliability and friendliness.

C
quote

With their attention to detail and commitment to delivering excellent service, Movers Uxbridge proved themselves to be the perfect choice for our move.

J
quote

Removal Services Uxbridge proved to be a reliable and efficient moving company for my move.

J
quote

At first, I feared that two movers would not be enough to carry out our full relocation; however, their expertise and professionalism surpassed my expectations! Don't hesitate to hire Removal Services Uxbridge if you need help with your move.

B
quote

Our experience with this company was exceptional - they truly delivered on their promise of providing top-notch services.

A
quote

The professionals at Removals Uxbridge made sure our items were handled with care and efficiency, making our move stress-free.

G
quote

Our experience with Removal Companies Uxbridge' removal services was nothing short of exceptional and we highly recommend them to anyone moving house.

J
quote

I worked with this firm for office removals last fall when I decided to upgrade my operations. They helped me turn my company from a pipe dream into a success. A new location was all it took. You, guys, are real lifesavers! Thanks!

N
quote

From start to finish, Uxbridge Removals Services has made both of my relocations an absolute breeze - I couldn't be more satisfied.

L

HAVE A QUESTION?

CONTACT US

Company name: Removals Uxbridge Ltd.
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 5 Lancaster Rd
Postal code: UB8 1AW
City: London
Country: United Kingdom
Latitude: 51.5489800 Longitude: -0.4781610
E-mail: [email protected]
Web:
Description: Our removal services in Uxbridge, UB8 are extremely affordable and you would get everything delivered in one piece. Call us now for a free quote.
phone icon Call Now!